Security restrictions on some computers block the installation of unsigned device drivers, which will not allow you to install the Logos scanner drivers. If your system is not displaying the Continue Anyway option in the Windows Logo testing notification window you will need to change the driver signing options. To do so, please follow these steps.
- Go to Start - Control Panel
- Double-click System
- In the System Properties window, select the Hardware tab.
- In the Driver Signing Options window, click the Driver Signing button.
- Under What action do you want Windows to take?, change the action to Warn.
- Under Administrator option, check Make this action the system default.
- Click OK in the Driver Signing Options window.
- Click OK in the System Properties window
If you have any questions regarding these steps, please call us at (866) 939-4044 for technical support. If you are calling between the hours of 5:00 pm and 8:00 am Eastern, please select option one to be connected to an after-hours support representative |
